Pusat Bantuan

Quick guide for login, buffering, and device support.

Login Guide

  1. Open the Login page.
  2. Sign in with email/username + password, or Google if enabled.
  3. If you forgot password, use the Forgot Password tab.

Buffering Issues

  • Use a stable connection (minimum 10 Mbps recommended).
  • Close other tabs/apps that consume large bandwidth.
  • Refresh the page and try playing again.

Device Support

Supported on modern browsers: Chrome, Edge, Safari, Firefox (latest version).

Keep your browser and OS updated for best experience.

Frequently Asked Questions

What is Pelita Kids ?

Pelita Kids is an Indonesian local curated video platform for children and students.

How much does Pelita Kids cost?

For local/testing it is free. For production, it depends on hosting, storage, and content licensing costs.

Where can I watch?

You can watch on phone browser, tablet, laptop, desktop, and classroom devices.

How do I cancel?

User access can be revoked anytime from the web.

What can I watch on Pelita Kids ?

Educational films for children, science, literacy, history, character building, and light learning content.

Is Pelita Kids good for children?

Yes, there are age, class, language, and category filters for safer viewing.

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